We currently offer you three payment options to make your purchases in complete safety - and you can also pay with PostePay!
PayPal. FREE, the cost of the transaction will not be charged to you! Make your payments securely with the online system of PayPal, usually for your online purchases a percentage of the purchase order is required to be paid in addition, we do not let you weigh this and you will only pay for what you buy!
PostePay. To pay with PostePay is as simple as with a credit card and how to pay with PayPal, follow ours Guide to payment with PostePay.
MyBank. MyBank is an electronic authorization solution that allows customers to securely make online payments and digital identity authentication using their bank's online banking service or a smartphone or tablet app.
MyBank creates a direct online connection between the customer's bank account and the merchant's bank, avoiding requesting and storing personal data. The customer's digital identity and his sensitive data are always protected. The immediate authorization of payments reduces the risk of fraud and re-debits. Thanks to MyBank, online transactions take place with more confidence, serenity and speed.
Credit cards. We accept credit card payments through Banca Sella's Gestpay service, without registration.
Oram Srl will not collect your card data, the payment takes place on the bank portal.
Payments NOT Accepted
Satispay, Bank Transfer, Payment on Delivery or Cash on Delivery, Cashback, Electronic Currencies (Bitcoin), Installments or Financing.
Shipping of your purchase
Shipping costs include packaging and postage costs. Packaging costs are fixed, while transport costs vary according to the total weight of the shipment. We recommend that you group your items in one order. We cannot group two distinct orders placed separately, and shipping costs will be applied to each of them. Your package will be sent under your responsibility, but special attention is paid to fragile items.
The boxes are reasonably sized and your items are well protected.
Each product is checked and supervised by the shipping manager before packaging, to ensure that you receive the product complete with all accessories and free from defects.
Let's see together, more specifically, the types of delivery and / or collection available:
- Standard – is our basic shipment, you can receive delivery from SDA or Poste Italiane couriers
- Insured – do you want to insure your shipment for greater safety? Choose this option, you will pay the full cost of the insured shipping, effectively canceling the free shipping.
- Free – if available, you can take advantage of free delivery!
- Withdrawal at the Headquarters – Do you live near Modena or will you be passing through? Book your in-store pickup, for free!
Free shipping costs
Free shipping is a service applicable both in Italy, Europe and in the Rest of the World, when you reach the minimum purchase quota you will receive your order at home at no additional cost.
The minimum fee varies depending on the country and some critical conditions, let's see them below:
- Italy 100€ (islands included)
- European Union 199€
- Other countries check now!
To meet the various needs we use the most suitable courier for the shipping area.
The shipping rates, in case the margins are not reached to obtain free shipping, vary according to the area:
- Italy 10€/15€
- Italy Islands 28€
- European Union 35€
- Other countries, check now!
If the shipping costs or limits are wrong in your cart, do not hesitate to contact us to report any errors through the contact page.
Additional costs for non-EU shipments
We respect the taxation in force in our country (22%) which is applied for shipments to Italy and the European Union, but what happens when we ship to an address outside the European Union? Read below to find out more.
Customs taxes are due both for export and for reception / import, Oram must pay its share and whoever receives it must pay the taxes of their country of reference.
If shipped to Italy or an EU country the tax is 22%, extra-EU (as in Switzerland) the reference tax is for your country.
In addition to the taxes of his own country, the customer is required to pay a quota of customs surcharges, where required.
Find out more on the page dedicated to Shipping Destinations.
Timing of order fulfillment
We ship from Monday to Thursday, until 11:00 in the morning, excluding holidays.
Usually we process orders within the day if the order is placed before 11 am (barring hitches) and at the latest the day after payment, if paid with PayPal, MyBank or Credit card.
The times for delivery are at maximum 2 days for Italy (times to the islands may vary) and 5 to 7 days for Europe.
Our couriers do not deliver on weekends, for this reason the orders received on Friday will be scheduled for the following Monday, so as to avoid long deposits in the courier warehouses.
The quality of the delivered product is in first place, which is why we want to avoid that any item remains in storage without our supervision.
If you want to send your order immediately you will need to specify it in the order notes or by contacting us directly, specifying your order number.